Client Information
Rights and Responbilities:
We are committed to ensuring that you receive a quality service. This includes:
• Being treated with respect, dignity & consideration
• Clear communication about your care & the service options available to you
• Being included in decisions & choices about your health care
• Your personal information being private & confidential
• Your right to decline a service
• Your right to have family or carers involved in your care & or present in your appointment
• Your right to invite an advocate of your choice to be involved
As a client of this service it is your responsibility to:
• Be actively involved in making decisions about your care & take responsibility for the decisions you make
• Tell staff if you do not understand what you have been told
• Treat staff & other clients with courtesy & respect
• Respect the property of others
• Take responsibility for the outcomes of any decisions you make
